Knowledge Base

HOME: Shopping cart - AlaCart
The Alacart shopping cart


10. Logo does not show up on checkout page

Problem: "The logo in the upper-left corner of the checkout page is not showing. I get a broken-link gif."

Solution:

The problem is that the URL entered for the logo was entered as an absolute path, not a relative path. Since the checkout page is secure, it tries to call the insecure path, and this causes the error. To correct, go to the "Look and Feel" page of the Administration Suite. Change the "Logo URL (path and name of logo on the server):" to a relative path. For example,

If it is currently:

http://domainname.com/images/alogo.gif

Change it to:

../images/alogo.gif


This will grab the logo in reference to the current directory (s-cart) and correct the problem. The "../" at the beginning refers to the domain-www directory on the server.


Updated: January 4, 2001


- New Hosting Client -
- Knowledge Base -
- Acct Manager Demo -
- Policies -
      Acceptable Use
      Billing
- Support Form -



© 2009 MetaPros Website Solutions.
Questions, concerns or comments?