We realize that getting started with a new website can be overwhelming, we wanted to take this opportunity to help you with the basic setup of your new account at MetaPros.

Below we have put together four simple steps to help you quickly get your site up and running.

Step 1 - Changing Your Account Password
Step 2 - Publishing Your Site
Step 3 - Setting Up Your Email Accounts
Step 4 - Setup Complete

STEP 1: Changing Your Account Password

You should change your password to something that is easier for you to remember.

  1. Enter your Domain Account Manager by going to your ip_address/menu and entering the username and password that we provided you with in the "Welcome To MetaPros" email.
  2. Click on the Change Password icon and change your password.

NOTE: When you change your password, remember the following:

  1. Your password can only be 8 characters long.
  2. If you change the password of your account in your Domain Account Manager it does not change the passwords of MySQL or your FrontPage extensions.
  3. If you forget your FrontPage passwords. You can uninstall and reinstall the extensions and it will take the current password of the account.
  4. If you forgot or need your MySQL password changed you must email into support.

STEP 2: Publishing your Site

The second step is to get your website published to the Internet. Because there are many programs that will allow you to upload your site, we have added to our Knowledge Base descriptions on how to upload files to your site, based on what our current customers are using.

Below is a list of programs that we currently have listed.

NOTE: If the program that you are using is not listed here, you can still use it, we have simply not added it to our list yet.

NOTE: When you upload your site to the Internet, you will want to make sure that you name your main page index.html, as this is how our system will recognize your page. Very important, make sure that you are uploading your site into the WWW directory.

Using your File Manager

If you would prefer not to use any of the programs above, we do offer the ability to upload your site using the File Manager, located within your Domain Account Manager.

Here are the steps you will go through if you would like to use this for uploading your pages:

  1. Enter your Domain Account Manager by going to your ip_address/menu and entering the username we provided you with and the password that you changed it to.
  2. Click on the File Manager link.
  3. Once you are in the File Manager click on the WWW directory.
  4. Scroll to the bottom of the page, you will see: Send this file (max size 10240K):
  5. If you click on the link to browse, you will be able to search for your stored web pages on your hard drive. You will need to upload your pages one at a time using this method.
  6. Find your pages and select the Upload option. Once you do this, you will be able to view your pages on the Internet. Repeat this process for each one of your web pages.

CONGRATULATIONS! You are now finished uploading your site!

STEP 3: Setting Up Your Email Accounts

Enter your Domain Account Manager and click on the Mail Manager link.

Once you are in the Mail Manager, you will notice that a default mailbox and a mailbox with your username were created when your account was setup.

The default mailbox acts as a catchall box and it is automatically set up to forward to the mailbox with your username. You do not have to use the username mailbox and you can delete this mailbox. To delete the username mailbox simply click on the link for this address on the left side of the screen. If you do delete the username account you will need to either setup a new mailbox and have your default mail forwarding to that box, or enter the default box through the default box link and set that box to Bounce Default email (i.e. reject all email that does not have an address.)

NOTE: The default mailbox is setup to get all email addressed to any_email_address@yourdomain.com that do not have mailboxes setup for them. For example, you use bill@yourdomain.com and someone sends an email to william@yourdomain.com. This message would be forwarded to the default box.

To add a new email address:

  1. Click on the New Address link on the left-hand side of the page.
  2. Enter a username for the account. This will be the email address without the @yourdomain.com.
  3. Setup a password for the specific email address. This can be whatever you would like it to be.
  4. When you are finished, click Add.

Set up your email client to retrieve the email from the addresses that you just created.

There are a large number of email clients available for you to use, we have added records to our Knowledge Base describing how to setup a few of the more popular programs email clients for your assistance. Please click on the link below for the email client that you are using. You will need the username and password for the email account that you just setup, as well as the outgoing mail server (SMTP server) provided by your ISP so that you will be able to send email messages.

CONGRATULATIONS! You have successfully setup your email accounts.

STEP 4: Setup Complete

If you have any other questions that were not answered here, please take this opportunity to familiarize yourself with the rest of our support website.

If there are still questions that you can't find answers to, please fill out a support request found on our support website and we will get an answer back to you ASAP.

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